- Severe difficulty breathing (struggling for each breath, can only speak in single words)
- Severe chest pain (constant tightness or crushing sensation)
- Feeling confused or unsure of where you are
- Losing consciousness or severe drowsiness
- Fever in infants younger than 3 months
- If you are not sure if you should go to the Hospital, or would like to speak with someone immediately on the phone about your best options, please call Telehealth Ontario at 1-866-797-0000
Welcome to the COVID, Cold and Flu Care Clinics Appointment Booking Portal.
- You have been directed by your family doctor or other health care professional; OR
- If you are unable to safely monitor your symptoms at home; OR
- If you are at risk of severe illness, including:
- You are immunocompromised
- Unvaccinated and over 60
- Unvaccinated First Nations, Inuit, and Metis individuals over 50
- Unvaccinated individuals over 50 with one or more of the following risk factors, such as; obesity (BMI >=30), dialysis or stage 5 kidney disease (eGFR <15mL/min/1.73 m2), diabetes, cerebral palsy, intellectual disability of any severity, sickle cell disease, receiving active cancer treatment, solid organ or stem cell transplant recipients.
Do you have COVID-19 symptoms OR a positive COVID-19 test (PCR, rapid molecular or rapid antigen test):
You should isolate until symptoms have been improving for 24 hours (or 48 hours if gastrointestinal symptoms) and no fever present.
After your self-isolation, for a total of 10 days after the date of specimen collection or symptom onset (whichever is earlier/applicable), you should:
- Continue to wear a well-fitted mask in all public settings (including schools and childcare, unless under 2 years old) and avoid non-essential activities where mask removal is necessary (e.g., dining out, playing a wind instrument, high contact sports where masks cannot be safely worn)
- Not visit anyone who is immunocompromised or at higher risk of illness (e.g., seniors)
- Avoid non-essential visits to highest risk settings such as hospitals and long-term care homes
Do you have a positive COVID-19 test (PCR, rapid molecular or rapid antigen test) with no COVID-19 symptoms:
Asymptomatic individuals with a positive test result do not need to self-isolate unless symptoms develop. If symptoms develop, you should self-isolate immediately.
Do you have a severe illness (requiring ICU level of care):
You should isolate for at least 20 days (or at discretion of hospital IPAC) after the date of specimen collection or symptom onset (whichever is earlier/applicable) and until symptoms have been improving for 24 hours (or 48 hours if gastrointestinal symptoms) and no fever present.
Are you residing in a highest risk setting, hospitalized for COVID-19 related illness (not requiring ICU level of care), or immunocompromised:
You should isolate for at least 10 days after the date of specimen collection or symptom onset (whichever is earlier/ applicable) and until symptoms have been improving for 24 hours (or 48 hours if gastrointestinal symptoms) and no fever present. Your duration of isolation may be modified based on hospital IPAC direction (for inpatients) or health care provider direction (for individuals with immune compromise). Setting-specific guidance prevails for case isolation in highest risk settings.