Welcome to the COVID, Cold and Flu Care Clinics Appointment Booking Portal

COVID, Cold & Flu Care Clinics are now closed:

Ontario’s COVID, Cold and Flu Care Clinics played a pivotal role in Ontario’s pandemic response by providing COVID-19 testing to people across the province. In addition, Ontario’s clinical assessment centres (CACs) ramped up quickly to provide assessments and treatment for COVID-19 to people across the province. These efforts were a significant part of our COVID-19 response, and we extend our thanks to the health care providers, administrators, and staff who supported this work.

With the lower rates of COVID-19 and current testing guidance, pharmacies are well positioned to support the publicly funded PCR testing demand. In addition, rapid antigen tests continue to be available at no cost through more than 3,000 retailers across the province. As a result, Ontario is winding down most CCFCCs by June 30, 2023. A small number of sites in communities where access to testing is otherwise limited will maintain operations. These sites will be listed on the COVID-19 testing locations website:


If you need a COVID-19 test, assessment, or treatment, please:

  • contact your pharmacy or locate the nearest pharmacy that provides COVID-19 testing
  • contact your primary care provider (family doctor or nurse practitioner)
  • call 811 or visit ontario.ca/health811 for more information about testing, assessment and treatment
  • visit https://www.ontario.ca/assessment-centre-locations for an open assessment centre near you

We want to recognize the hard work of all healthcare organizations, clinicians & staff who helped at Ontario’s COVID Cold and Flu Care Clinics. They came together to adapt and provide access to important services during a global pandemic to support the needs of your communities.

Please share your appreciation with these many healthcare organizations that have supported your community:

More about COVID-19:

Symptoms of COVID-19 and other respiratory illnesses can range from mild to severe; symptoms include:

  • Fever or chills
  • Cough
  • Shortness of breath
  • Decreased or loss of taste or smell
  • Runny nose or nasal congestion
  • Headache
  • Extreme fatigue
  • Sore throat
  • Muscle aches or joint pain
  • Gastrointestinal symptoms (such as vomiting or diarrhea)
  • Lethargy/poor feeding in infants & young children

If you or someone in your household is currently experiencing any of the following issues, please call 9-1-1 immediately or visit an Emergency Department


  • Severe difficulty breathing (struggling for each breath, can only speak in single words)
  • Severe chest pain (constant tightness or crushing sensation)
  • Feeling confused or unsure of where you are
  • Losing consciousness or severe drowsiness


  • Fever in infants younger than 3 months
  • Severe chest wall indrawing
  • Grunting, nostril flaring
  • Bluish discoloration of the body and the visible mucous membranes
  • Reduced urinary output, fewer than 5 wet diapers per day
  • Fever with rash
  • Seizure or convulsions

If you are not sure if you should go to the Hospital, or would like to speak with someone immediately on the phone about your best options, please call Telehealth Ontario at 1-866-797-0000


If you have symptoms of COVID-19.
Stay home and self-isolate until all of the following apply:

You should isolate until symptoms have been improving for 24 hours (or 48 hours if gastrointestinal symptoms) and no fever present.

  • Your symptoms have been improving for at least 24 hours (or 48 hours if you had nausea, vomiting and/or diarrhea)
  • You do not have a fever
  • You have not developed additional symptoms

Learn how to properly self-isolate when you have COVID-19

Do not leave your home except to get tested (if eligible), to go to your clinical assessment appointment, or for a medical emergency. If you have severe symptoms like chest pain or difficulty breathing, go to the nearest emergency department.

You should then continue to take additional precautions for up to 10 days after your symptoms started.